Privacy Policy

Picture Perfect processes personal data in connection with photography inquiries, bookings, production, proof review, file delivery, and related website activity. This policy explains what we collect, how we use it, when we share it, and the choices available to you.

Effective DateAs stated in policy
ScopeAll users of our services
QuestionsContact
User Rights

Your Rights

Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of certain records, or restriction of some processing. You may also object to processing in limited circumstances or withdraw consent where processing is based on consent.

Available rights depend on the nature of the data and the applicable law.
Requests

How to Make a Request

To make a privacy request, provide enough detail for us to identify the records involved and describe the action you want us to take. We may ask for verification and may decline or limit a request where the law allows or requires us to do so.

We may need information to confirm identity before acting on a request.
Data Retention

Retention of Data

We retain personal data for the period reasonably necessary to manage inquiries, complete projects, maintain business records, resolve disputes, and meet legal obligations. When data is no longer needed, we delete it or de-identify it according to our internal retention practices and applicable requirements.

Records are kept only as long as needed for service, accounting, or legal purposes.
Policy Updates

Policy Changes

The updated version will apply once posted unless a different effective date is stated. Where a change is material, we may provide additional notice through the website or by direct communication if appropriate.

We may revise this policy when our practices, services, or legal obligations change.
01 · Collection

Data We Collect

We may collect contact details, project information, booking preferences, payment-related information, image selection choices, file delivery details, and communications sent through our website or by other booking methods. We may also collect technical data such as device type, browser information, and basic usage records needed to operate and secure the site.

The categories collected depend on the inquiry, booking, and delivery steps used.
02 · Sources

How We Collect Data

We receive personal data from product inquiries, planning calls, reference and shot lists, quote requests, proof gallery reviews, and other communications. We also generate internal records from scheduling, invoicing, file naming, gallery access, and delivery activity, and we may receive limited technical data through the website and related service tools.

Most information comes directly from clients, while some is created during service administration.
03 · Cookies

Cookies We Use

We may use essential cookies for site operation, security, and form functionality. We may also use preference cookies to remember basic settings and analytics cookies to understand site traffic and improve performance. Cookie duration may be session-based or persistent depending on the function.

Cookie use is kept to standard operational and analytics functions where needed.
04 · Controls

Cookie Controls

You may manage cookies through your browser controls and, where available, site-level preferences. Essential cookies may remain necessary for basic site operation, security, and form handling. Disabling certain cookies can affect performance, saved preferences, or access to some features.

Browser settings can usually limit non-essential cookies, but some site functions may be affected.
Privacy Office

Contact Information

Privacy email
Privacy phone
+1 506-850-9715
Mailing address
8500 Boulevard Henri-Bourassa, Quebec QC G1G 5X1
Privacy contact
01 · Purpose

How We Use Data

We use personal data to respond to inquiries, review product counts and style preferences, prepare quotes and delivery plans, schedule sessions, manage proof galleries, deliver edited files, maintain SKU-based file organization, process payments, keep business records, improve our website and services, and comply with legal obligations. We may also use information to communicate about project status, approvals, and delivery details.

Processing is limited to operational needs and the purposes described here.
02 · Sharing

Service Providers

We may share personal data with vendors that support website hosting, communications, scheduling, payment processing, file storage, gallery delivery, and related administrative services. These parties are expected to use the information only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.

Service providers receive only the information needed to perform their assigned functions.